What Steps Are Involved In Carpet Cleaning?

At Chris Finlayson Cleaning Services we offer a range of both one-off and regular carpet cleaning services for both homeowners and businesses throughout Cambridgeshire. Unlike many other carpet cleaning companies, we don’t just offer fixed price cleaning. We always tailor the treatment and, subsequently, the cost to your requirements.
We’ve put together this guide to give our customers a better idea of the carpet cleaning process and the different options available to them.

The Inspection

We always do an inspection of the carpet before we quote a price as there are many different types of carpets with different levels of soiling. Because of this, we offer 3 different levels of cleaning, each utilising different methods to get the best results depending on the type of carpet and soiling.
The first thing to do is inspect your carpet to ascertain the type of material it is. Is it manmade e.g. polypropylene, nylon, acrylic, polyester? Is it natural e.g. wool, rayon, cotton or jute? How has it been constructed e.g. loop pile, cut loop, tufted, woven, needle punched or bonded?
All of these factors influence the method and chemical used to clean your carpet. Using the wrong method or wrong chemicals can cause undue damage to the carpet or result in a poor clean. One size does not fit all when it comes to carpet cleaning and the use of the wrong chemicals or equipment can have severe consequences. Which is why we always make sure that we get it right first time.

Choosing the Method and Detergent

Following the initial assessment, we will explain to you the products we would be using, how they work and the method we recommend.
We offer 3 different levels of carpet cleaning depending on the level of soiling. Each of these levels has their own methods depending on the material.
Before any treatment, we thoroughly vacuum the carpet using commercial vacuum cleaners. This first stage is critical to the cleaning process as removing as much loose soil and dirt as possible makes a significant difference to the end result.
Light Office Carpet Cleaning

Level 1: Preventive care – regular maintenance cleaning for lighter soiling
Method 1: Spray and absorb – low moisture – fast dry A cleaning detergent is sprayed onto the surface and then buffed off with a cotton bonnet, the rotary action of the bonnet works with the cleaning solution to transfer the soil to the bonnet.
Method 2a: Soil absorption/crystallisation Carpet shampoo is applied to the carpet by a rotary machine with a solution tank and bonnet, the rotary action of the bonnet works with the cleaning solution to transfer the soil to the bonnet. The detergent crystallises the soil. For best results, the carpet should be vacuumed when completely dry. Or for a deeper clean it can be rinsed with a wet extraction machine.
Method 2b: Soil encapsulation Using a different detergent again, the solution is sprayed onto the carpet and then brushed in using a machine with contra-rotating brushes to work on the pile and work the solution in.  Leave to dry for about 30 minutes and then vacuum thoroughly to remove encapsulated soil.
Method 3: Dry compound cleaning A dry compound is brushed into the carpet using a machine with contra-rotating brushes. Leave for about 30 minutes and then vacuum thoroughly to remove the compound containing the absorbed soil.
Heavily Soiled Carpet CleaningMedium Soiled Carpet After
Level 2: Corrective care – Normal to more heavily soiled conditions
Method 1: Dry compound cleaning with pre-spray A detergent solution is sprayed onto the carpet first followed by a dry compound that is brushed into the carpet using a machine with contra-rotating brushes. Leave for about 30 minutes and then vacuum thoroughly to remove compound containing the absorbed soil.
Method 2: Soil absorption/crystallisation Carpet shampoo with some added extras for heavier soiling is applied to the carpet by a rotary machine with a solution tank and bonnet, the rotary action of the bonnet works with the cleaning solution to transfer the soil to the bonnet. The detergent crystallises the soil. For best results, the carpet should be vacuumed when completely dry. Or for a deeper clean it can be rinsed with a wet extraction machine.
Method 3: Carpet soil extraction A whole range of different products are available depending on the soil and situation. The carpet is pre-sprayed with a detergent which is brushed and worked into the pile to break down the soil. This is then rinsed and extracted out of the carpet with the extraction machine containing another cleaning solution. We can also hasten the drying process with our air movers, designed to blow across the surface of the carpet.
Heavily Soiled Carpet BeforeHeavily Soiled Carpet After
Level 3: Salvage treatment – Seriously soiled carpets
Method 1: Combination cleaning – deep wet cleaning system This method combines a pre-scrub agitation with a deep rinse-extraction. The carpet is scrubbed with the use of a rotary machine and selected product for the situation and then rinsed-extracted. This may need to be repeated depending on the level of soiling.

Choosing the right carpet cleaning service is crucial for maintaining the longevity and appearance of your carpets. At Chris Finlayson Cleaning Services, we understand that every carpet is unique, requiring a tailored approach for optimal results. That’s why we offer a comprehensive inspection before quoting a price, ensuring we select the most effective cleaning methods and detergents for your specific needs.

We provide three distinct levels of cleaning—Preventive Care, Corrective Care, and Salvage Treatment—each designed to tackle varying degrees of soiling and carpet types. From low-moisture methods for lighter soiling to deep wet cleaning systems for seriously soiled carpets, we have a solution for every situation. Our focus on using the right equipment and chemicals not only ensures a thorough clean but also prevents any potential damage to your carpet.

Remember, one size does not fit all in carpet cleaning. With our customised approach, you can rest assured that your carpet will receive the care it deserves, leaving it fresh, clean, and ready for use. Trust us to get it right the first time, every time.


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